The JVTO Difference – Tourist Police-Led, Private & Transparent

This page turns our story into clear standards. These are the rules we operate by so you know what to expect before you book.

Whenever you need detailed rules or conditions, please refer to our Travel Guide.

01

Tourist Police-Led Safety Culture

JVTO is founded and led by an active tourist police officer in East Java. This influences our work in concrete ways:

  • Routes and timings are chosen considering real safety, traffic and local rules, not just social media trends.
  • We stay aligned with official information about road conditions, volcanic activity and local regulations.
  • For suitable large groups, we help coordinate official traffic police escort for specific segments, requested through proper channels and confirmed in writing.
02

Registered & Verifiable Travel Company

JVTO operates as a registered Indonesian travel company based in Bondowoso. You can verify:

  • Business registration and tourism licence documents.
  • Our office address on Jl. Khairil Anwar No.102 A, Bondowoso.
  • Membership and approvals from relevant tourism bodies.
  • Selected police and tourism assignment letters related to our operations.

If you are comparing operators, we encourage you to ask everyone for this level of proof.

03

Private Tours Only, All-Inclusive by Design

All JVTO itineraries are private only. We design programs to be all-inclusive and transparent, with typical inclusions such as:

  • Private vehicle and driver.
  • Private 4WD jeep at Bromo where required.
  • Listed park entrance tickets and permits.
  • Ijen health screening for Ijen tours.
  • Hotel breakfasts and selected main meals written in each itinerary.
  • Bottled water, essential gear for Ijen, and a JVTO travel t-shirt.

Anything not included (for example travel insurance or personal expenses) is clearly stated.

04

Real Ijen Health Screening & Digital Proof

We treat Ijen as a serious hike, not a casual walk. For tours that include Ijen, JVTO:

  • Includes pre-ascent health screening in the itinerary.
  • Works with trained medical staff to perform checks before the hike.
  • Uses a digital system so staff can verify that a real screening has taken place.

We also support the same digital process for non-JVTO guests through a public web tool, helping to reduce fake letters and improve safety for everyone.

05

Local Guides & Real Community Impact

We hire and train local guides, drivers and staff from the communities along the Bromo–Ijen–Tumpak Sewu corridor. Our standards include:

  • Ongoing training in safety procedures, guest communication and environmental respect.
  • Preference for accommodations and suppliers that align with responsible practices.
  • Participation in community and network initiatives that focus on fair, sustainable tourism.
06

Fairness for Students & Future Travellers

With ISIC, we support eligible international students who face higher park and travel costs:

  • Dedicated information and verification flow for ISIC cardholders.
  • Access to safe, all-inclusive tours with transparent student-friendly structures, without cutting safety or quality.
07

Clear Rules, Written in One Place

We keep all practical rules in one place so there is no guesswork:

  • Booking steps, deposits, payment methods.
  • Travel Credit and reschedules.
  • What is included and excluded.
  • Health and fitness expectations.
  • Escort for groups.
  • Weather and closures.

JVTO's promise is simple: no hidden rules, no last-minute surprises.

Ready to Experience the Difference?

Book a private tour with a company you can verify — tourist police-led, registered, and community-rooted.