Ijen Health Screening – Real Checks, Digital Proof

This page is informational. Binding terms are defined by the documents below.

Order of precedence (if there is any discrepancy):

  1. Official E-Voucher / Invoice (PDF) (your booking-specific contract)
  2. Booking, Payment & Cancellation Policy
  3. Inclusions & Exclusions Policy
  4. Travel Guide pages (informational)

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1) Why there is a health screening

Mount Ijen access may require a health clearance process for visitor safety. JVTO treats this as a mandatory operational step when Ijen is included in your itinerary.

2) What JVTO typically arranges (when Ijen is included)

When Ijen is included, JVTO typically arranges:

  • the mandatory medical check by licensed medical personnel; and
  • digital/printed clearance as required by the local process.

This is included in eligible Ijen itineraries unless stated otherwise on your voucher.

3) What you must do as a guest

Be honest about relevant health conditions and follow on-site instructions. If screening is required, participation may depend on meeting the minimum health requirements.

4) Safety equipment for Ijen (when Ijen is included)

When Ijen is included, JVTO typically provides:

  • a gas mask suitable for sulfur conditions; and
  • trekking poles (shared or individual depending on configuration).

Exact inclusions must match what is written on your voucher/package.

5) If Ijen access is restricted or closed

If Ijen access is restricted (e.g., closures, hazardous gas, weather), JVTO may adjust the plan for safety. The remedy (alternative route/partial refund/travel credit) depends on the Booking, Payment & Cancellation Policy and the specific services already committed.

6) Timing realities (night trek)

Ijen (especially blue-fire schedules) may require overnight departures and early-morning returns. JVTO coordinates timing with local conditions and safety considerations.

7) What counts as included meals around Ijen

Some itineraries include specific meals around Bondowoso/Ijen schedules, but these are only included if written on your package page and/or voucher.

8) Binding note

If there is any discrepancy, your Official E-Voucher / Invoice (PDF) is the booking-specific contract. For legal terms, refer to the Booking, Payment & Cancellation Policy.

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