Read the rulebook before you book.
JVTO publishes its booking, payment, cancellation, inclusions, and privacy terms in full — so you know exactly what you are buying, before you confirm anything.
The policies.
Published in fullBooking, Payment & Cancellation
How to book, deposit and balance requirements, deadlines, approved payment methods, the 48-hour cancellation cut-off, Travel Credit terms, and force-majeure handling.
Read policyInclusions & Exclusions
Exactly what is and is not included in a confirmed private package — transport, accommodation, crew, tickets, safety gear, meals — and the write-it-to-bind-it rule.
Read policyPrivacy & Data Protection
What personal data JVTO collects during booking, how it is used for logistics and legal compliance, who it may be shared with, and how to request access or deletion.
Read policyDocument precedence
If documents disagree, this order applies.
Your confirmed booking is always governed first by the binding voucher, then by these published policies in sequence.
- 1Your Official E-Voucher / Invoice (PDF)For the confirmed booking — takes precedence over all else.
- 2Booking, Payment & Cancellation Policy
- 3Inclusions & Exclusions Policy
- 4Privacy & Data Protection Policy
- 5Travel Guide — Booking Information