This hub links to the canonical policy pages: booking/payment/cancellation, inclusions/exclusions, and privacy/data protection.
JVTO Policies
This page is a navigation hub. For binding terms, open the relevant policy below and refer to your booking-specific documents (Official E-Voucher / Invoice).
Document precedence (if anything differs):
Order of authority:
- Your Official E‑Voucher / Invoice (for your confirmed booking)
- Booking, Payment & Cancellation Policy
- Inclusions & Exclusions Policy
- Official Booking Guide (How to Book)
Privacy Policy
Updated: 17 January 2026Explains what personal data JVTO collects, why it is collected, how it is used, and when it may be shared to operate your tour booking and comply with applicable requirements.
- Data collection categories for booking operations
- When and why data is shared with partners
- Payment security and data protection measures
Booking, Payment & Cancellation Policy
Updated: 17 January 2026Defines how bookings become confirmed, payment rules, cancellation policy with 48-hour cut-off, and operational terms for JVTO private tours.
- 20% deposit requirement and payment deadlines
- 48-hour cancellation cut-off for travel credit
- Force majeure and operational adjustments
Inclusions & Exclusions Policy
Updated: 17 January 2026Clarifies what is included vs not included in JVTO private tour packages using the 'Write-it-to-bind-it' principle for contractual inclusions.
- Standard inclusions (transport, accommodation, crew)
- Conditional inclusions (only if written on voucher)
- Simple exclusion principle
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