2 Pax
2

Frequently Asked Questions

Choosing a Trip

Which style of trip is right for me?
Our two styles of travel – Regular and Student and Youth.

Regular package :

With premium accommodation and prioritizing comfort, exceptional included experiences, led by our most knowledgeable leaders, Premium trips are the sustainable choice for higher-end, locally led adventures.

Student and Youth :

Designed for students and youth travelers on a budget, we use accommodation that is simple and clean.

Flights

Flights to the tour destination are not included in the package.

Airport Transfers

Return airport transfer service is included in our package.


About Tour Package

We will provide three classes of accommodations for customers to choose – budget or regular. It is also possible for customers to book their own accommodations. We would recommend at least the standard (Hotel stay) and above if possible and budget allows. Also, the higher end accomodation will adopt safe practices for COVID19.

Flights

Flights to the tour destination are not included in the package.

Airport Transfers

Return airport transfer service is included in our package.

For travel between cities and towns, the following vehicles with ample space for luggages are used :

  • 1-2 Pax Group – Toyota Avanza or similar
  • 3 Pax Group – Toyota Innova Reborn
  • 4 Pax Above Group – Toyota Hiace
  • For travel to Gunung Penanjakan, Sand Sea and Whispering Savannah, you will switch to a 4WD Jeep

This is the most popular itinerary among the customers. However, if you want to add, change or skip some attractions, we can customise itinerary for you. All the attractions and activities are optional, you can always skip if you don’t want to go. You can tell to our guide in the tour.

The price its already included all entrance fees no matter weekday rate or weekend rate.

The nearest international airport to Mount Bromo is Surabaya Juanda International Airport.
You can also start the tour from Bali or Yogyakarta.

Yes. You can request for the optional Milky Way tour which starts around midnight from your lodge at Cemoro Lawang. You will head to a nearby peak such as Mount Pananjakan, Mentigen Hill, Kingkong Hill or Seruni Point where you can view the Milky Way. Avid photographers should bring suitable camera equipment such as tripod for Milky Way Photography. You would then continue with the standard itinerary for sunrise views over Mt Bromo.

Sunglasses and sunblock lotion are highly recommended – the sun rays can be harsh and at high altitude, it is easy to get sunburnt even though the surrounding temperature is cold. The terrain is very sandy– wearing a face mask is also recommended for protection. (Akin to walking in a desert). If you are visiting the waterfalls, please bring along wet gears (swim suits with t-shirt and shorts, booties/sandals, spectacle hooks, waterproof cover for camera which can be secured to your body, change of clothes, towel).

+ Private air-conditioned Transportation
+ In-person Tour guide is licensed and certified
+ All Accommodations as mentioned in the itinerary
+ Entrance fee to Bromo National Park: IDR 350,000/pax
+ Entrance fee to Kawah Ijen: IDR 150,000/pax
+ All permits and entry fees as mentioned in the itinerary
+ Private 4WD Jeep at Bromo area
+ Equipment: Gas Mask, Trekking Pole
+ Travel T-Shirt
+ Mineral Water During the Tour.

- Indonesian VISA
- Tips
- All expenses of a personal nature
- International / Domestic air tickets*

In terms of weather, the best time to visit Mount Bromo is during the dry season from March to November.
Incidence of rain is higher during the wet season from December to February and the national park is open to visitors during this period.
However, the climate is generally tropical,.
It therefore really depends on luck because it may even rain in the dry season or it may be sunny in the wet season when you are there for 1-3 days.
You will always be allowed to travel there, even during festivals.

Most of the trek is on relatively flat and sandy ground except for the flight of stairs from Mt Bromo base to its top.
It is a relatively easy trek more akin to Mac Ritchie trail walking than to Mount Ophir (Steep slope) trekking.
It is definitely suitable for beginners.
Would be okay for elderly below the age of 70 as well as children from the age of 3 and above.
For customers thinking of going to Ijen, it will be a tougher hike of 2-3 hours, it will only be suitable for customers aged between 12-65 years old.

Booking and Payment

You can place an order through our website and choose the desired tour package, or you can consult with us about which package is best for you by contacting us via WhatsApp at +62 822-4478-8833.

We use Wise payment method, or you can also make a cash payment by including a down payment in advance or your flight ticket to Indonesia.

For more detail about payment, you could check in this link : How to pay


General Questions

Passport holders for most nationalities are permitted to enter Visa Free for up to 30 days for tourism purposes. Please check with your relevant consulate or embassy.

You can see the Visa Free Country List in this link

Yes. Since 2018, foreigners need to present their passport and register for a local sim card from the official store of the mobile operator.
We recommend buying from the airport store directly upon arrival.
For best connectivity, we suggest getting Simpati from Telkomsel.
Mobile (including data) connection is available throughout the trip except at very rural areas such as Paltuding (start of Ijen trek).
For customers who prefer less hassle, activating data plan from Singapore is also pretty affordable.
For example, it cost SGD 12 for 1 GB data under Singtel’s one month ReadyRoam plan.

T-Shirt

You can access the size chart by visiting the following link: Tshirt size chart

In our tour sevice you can create a personal T-shirt for you and your group if more then 6 pax. You can create your personal travel t-shirt as a souvenir of your trip with Java Tours Operator, Be creative and design your individual T-shirt

IJEN

Yes, it is possible to see the Blue Fire at Ijen Crater currently. The blue fire is a natural phenomenon that's only visible in the dark. The gates open at 2:00 AM, allowing time to reach the summit to view the phenomenon.

Here's a list of items you should consider bringing :

  • Comfortable and breathable clothing suitable for hiking.
  • Hiking Shirts & Long Trousers.
  • Warm Hiking Jacket.
  • A light rain jacket or poncho in case of rain.
  • Hiking Shoes or Boots.
  • Hat, sunglasses, and sunscreen to shield against the strong sun.
  • Headlamp or flashlight.

Yes, you can rent a jacket and other necessary equipment in Ijen. Our team will assist you to renting jackets and any other equipment you may need for your activities.

On average, the temperature at the Ijen Crater area during the day ranges from 15 to 25 degrees Celsius (59 to 77 degrees Fahrenheit). However, during the early morning hours, the temperature can drop to around 5 to 10 degrees Celsius (41 to 50 degrees Fahrenheit) or even lower, especially during colder months.

BROMO

Yes, you can rent a jacket and other necessary equipment in Bromo. Our team will assist you to renting jackets and any other equipment you may need for your activities.

Here's a list of items you should consider bringing :

  • Comfortable and breathable clothing suitable for hiking.
  • Hiking Shirts & Long Trousers
  • Warm Hiking Jacket
  • A light rain jacket or poncho in case of rain
  • Hiking Shoes or Boots
  • Hat, sunglasses, and sunscreen to shield against the strong sun
  • Headlamp or flashlight

  • November-February: High temperatures range from 13°C to 17°C, with lows of 7°C to 10°C. Dry conditions prevail and there is little rain during this period.
  • March-May: The temperature ranges from 15°C to 17°C and there is little rain in this period.
  • June-August: The temperature ranges from 16°C to 20°C with little or no rainfall during summer season. this is the best month for mount bromo tour. Sometimes this month also experiences the peak of winter which is estimated to reach temperatures of 2°C – 5°C so that at this moment it experiences extreme weather where ice grains are commonly referred to by local people as “Embun Upas”.

TUMPAK SEWU

Here's a list of items you should consider bringing :

  • Quick-drying clothing as you might get wet while exploring the waterfall.
  • A light rain jacket or poncho in case of unexpected rain.
  • Water shoes or sandals with straps.
  • Waterproof bag or dry bag to protect your belongings from water splashes.
  • Sunscreen with high SPF to protect your skin from the sun's rays.
  • First aid kit.

SURABAYA

We have several exciting options for you to make your evening memorable and enjoyable :

  1. Loop Graha Famili - This local food court offers a delightful culinary experience. You can savor delicious pork satay, fresh seafood, and pair it with a refreshing beer. It's a great place to indulge in the local flavors and immerse yourself in the vibrant atmosphere.
  2. Body Massage & Spa - Treat yourself to a relaxing and rejuvenating body massage. Unwind after a day of exploring Surabaya and let our expert masseuses help you relieve any tension and stress. Please note that reservations are required for this service to ensure your convenience.
  3. Domicile Kitchen and Lounge - If you're craving western cuisine, Domicile Kitchen and Lounge is the perfect spot. Enjoy a delectable meal in a cozy and elegant setting, accompanied by a selection of beverages to complement your dining experience.
  4. Jajan Pasar - Immerse yourself in the local Chinese flavors at Kartiko Jajan Pasar. This restaurant offers a wonderful blend of traditional dishes and a charming ambiance. It's an ideal place to embrace the good vibes and enjoy authentic local delicacies.

All Inclusive